“Went above the call of duty to help with my requirements”
I am disabled and also in the middle of a very acrimonious divorce. I knew how difficult it was going to be for me to obtain a mortgage. When I contacted Leap Finance I was at desperation point, but the adviser took the time to listen and offered reassurance. Whilst he did explain it would not be easy, he gave me his word that he would do everything he could to help me. The adviser went well above the call of duty when he also provided a Home Tracker Report which I took with me, on his suggestion, when I attended court for my divorce. It was this report which helped me secure a fair settlement figure. The adviser was particularly mindful of my physical and mental health and offered support at every stage. People are very quick to complain when something is not right. So equally, outstanding customer service should be acknowledged and rewarded. It is for this reason that I felt I had to write this review to express my sincere gratitude for the service I have received. I am aware of the amount of work the adviser did in order to secure my mortgage offer. It has been a difficult process but he persevered for me and I will be eternally grateful. I will not hesitate to recommend the adviser. I have already passed his details to my Solicitor who is equally impressed with the service I have received.
“Pleasant and Professional”
We dealt with a very pleasant adviser who was polite and professional from the outset, he was very in-depth and knowledgable . He answered all our questions and concerns.As a result we now have now a new mortgage on a fixed rate paying much less than before. Highly recommended A+
“Highly professional and very supportive”
he was very polite, punctual and explained everything in detail so that we fully understood everything we were going for and what the process entailed as we were first time buyers and didn't have a clue! From day one they was prompt with relaying all information and getting the forms processed so that our mortgage went through smoothly and quickly!
“remortgage when self employed”
Due to only being self employed for a few years i was very short of options for remortgaging and had been told i needed to wait longer by a few brokers. However during my first phone call from leap finance i was told they could definately help so made an appointment to see an advisor. The advisor was extremely knowledgeable and explained the shortcomings of my current mortgage before recommending a new deal, improved life insurance and an up to date will. They kept us up to date throughtout the process, we are very happy with the excellent service and i would recommend to anyone.
“Mortgage & Protection Consultant”
Leap Finance helped us to get the best mortgage deal available and did all the paperwork from beginning to end. Couldn't be happier with their work, they took a lot of the stress out of the house move for us.
They will also be there for us for the whole of our 23 year mortgage and will look at renewing mortgage deals whenever our current deal is up to ensure that we always get the best option.
They also set up our house insurance and got a better deal for our pensions. We thought it a little pricey but worth every penny in the long run. Would highly recommend.
“Remortgage Advice Leap Finance”
After initially seeking a remortgage with my existing lender then trying another high street lender I was despondant that my particular needs could not be met. I then then went online through Moneysupermarket and was called back by Leap Finance. They say third time lucky...well it certainly was for me! I was contacted by a broker who arranged a home visit that was convenient for me. When the broker arrived he was friendly, polite and put me at ease immediately. He was extremely knowledgeable and was able to guide me through all my questions and took all my circumstances into consideration. The following day the broker recommended a mortgage for me which I was pleased with and decided to go ahead. From the first phone call to completion of my remortgage took a total of 3 weeks! Outstanding service and I would highly recommend Leap Finance to anyone who is seeking financial advice for whatever reason.
From first contact Leap Finance have been excellent. Friendly, professional and made a complicated job of moving my mortgage and raising extra for our dream extension very easy. Our broker has been fantastic, letting us know every step of the way.
I would recommend this particular employee to friends and family as I feel I can really trust him.
Thank you leap Finance
We have used Leap Finance multiple times for our own mortgage and buy to lets,as well as all our insurance needs .We have always been very pleased with the service we have received. Their consultants have visited us every time we have asked them to. they are excellent in our experience and have always given us impartial advice. I would highly recommend them to anyone who is looking for financial advice
I recently re-mortgaged and felt a bit lost with the whole process, having not done it before. A man came to my house and made me feel instantly at ease, he listened to what I wanted and gave some initial advice. He wasn't pushy and he didn't rush me. He then went away and researched the market, came back to my house and took me through his findings. He had managed to secure a mortgage for me at the same monthly price I was paying, with 15 years taken off the mortgage! He had taken into account everything I had asked for. I didn't have to do anything when it was going through, he saw the whole process through for me, which is great when you have a busy job. I was incredibly impressed and will use them for all my future mortgage / re-mortgages.